FAQ
Hair Dryer
Q1: What wattage are your hair dryers?
1600W–2000W. Lightweight, ionic, ceramic, or tourmaline options. Product page details.
Q2: Do they have heat/speed settings?
Yes – most have 2‑3 heat settings and 2 speed settings. Cool shot button included.
Q3: Are they dual voltage?
Some models are 110‑120V only (US). Check product page for dual voltage (international travel).
Hair Curler
Q4: What barrel sizes?
1/2", 3/4", 1", 1.25", 1.5". Interchangeable barrel sets available.
Q5: What materials?
Ceramic, tourmaline, titanium – for even heat and less damage.
Q6: Do curlers come with heat protectant glove?
Yes – most include a heat‑resistant glove and clip.
Hair Clip
Q7: What types of clips?
Sectioning clips, alligator clips, duckbill clips, and jaw clips. Metal or plastic, with smooth edges.
Q8: Are they heat resistant?
Yes – designed to withstand heat from dryers/curlers (up to 400°F/200°C).
General
Q9: Shipping cost?
Free standard shipping on orders 30 – flat $4.99.
Q10: Processing time?
1‑2 business days (excluding weekends/holidays).
Q11: Tracking?
Yes – shipping confirmation includes tracking.
Q12: Cancel or change order?
Contact us immediately while “processing.” Once “preparing for shipment,” not possible.
Q13: Ship outside USA?
No – only US addresses (including Alaska, Hawaii; no territories or APO/FPO).
Q14: Damaged item?
Photos within 48 hours – replacement or refund.